CoreTel

People & Culture Advisory

Integrating Technology and People for Sustainable Growth.

Bridging the gap between people, processes, and technology to help SMEs and start-ups achieve high performance.

The Missing Piece in Your Growth

As organisations grow in an increasingly digital and competitive environment, success depends not only on technology but also on the effective management of people. Small and Medium Enterprises (SMEs) and start-ups often face challenges such as informal HR practices, compliance risks, limited organisational structures, and undefined workplace cultures. These gaps can hinder scalability and long-term sustainability.

Informal HR Practices

Move beyond ad-hoc management. We help you establish structured systems, role designs, and clear policy manuals to build a scalable foundation for your growing team.

Compliance Risks

Protect your business from unnecessary exposure. We ensure your operations align strictly with labor laws and regulatory requirements, reducing both legal and reputational risks.

Undefined Workplace Culture

Turn your values into performance. We help you define core behaviors and culture charters to ensure your team is fully aligned with your strategic and digital goals.

Our Solutions

HR Foundations

Essential structures for start-ups. Establishes essential HR structures that enable start-ups to build a strong, compliant, and scalable people management framework from inception

HR Digitalization

Leveraging IT for modern HR functions (HRIS, LMS). Leverages Coretel’s IT expertise to modernize HR functions through technology-driven solutions that enhance efficiency.

HR Systems Strengthening

Formalizing practices for growing SMEs. Enhances and formalizes existing HR practices within growing SMEs to improve efficiency, governance, and workforce performance.

Culture & Org Development

Shaping workplace values and leadership. Supports organizations in intentionally shaping and transforming their workplace culture to align with strategic objectives.

Compliance & Employee Relations

Ensures adherence to labour laws and promotes sound governance and effective employee relations, reducing organisational risk and fostering a fair workplace.

Outsourced / Fractional HR Services

Provides ongoing HR expertise for organisations without a fully established internal HR function, ensuring continuous strategic and operational support.

Our Process

Coretel applies a structured, results-oriented methodology to ensure effective and sustainable outcomes

1. Diagnose

Assess organisational needs, existing HR practices, and technology readiness.

3. Implement

Support the rollout of HR systems, tools, and capacity-building initiatives

2. Design

Develop tailored HR frameworks and digital solutions

4. Sustain

Provide ongoing advisory and monitoring to ensure long-term effectiveness

Our Process

Coretel applies a structured, results-oriented methodology to ensure effective and sustainable outcomes

1. Diagnose

Assess organisational needs, existing HR practices, and technology readiness.

2. Design

Develop tailored HR frameworks and digital solutions

3. Implement

Support the rollout of HR systems, tools, and capacity-building initiatives

4. Sustain

Provide ongoing advisory and monitoring to ensure long-term effectiveness

Director – People & Culture Advisory

Meet Jane Masaba

Jane Masaba leads the People & Culture Advisory practice at Coretel, bringing over 18 years of experience in helping organisations build strong and effective people practices. She supports SMEs and start-ups in establishing practical HR systems, strengthening organisational culture, and developing leadership capabilities that enable sustainable business growth. Jane is known for her practical, hands-on approach, working closely with business owners and leadership teams.

Ready to Build a High-Performing Organisation?

Whether you are launching a new venture, scaling your workforce, or undergoing digital transformation, Coretel is your trusted partner in building a resilient team.

Ready to Build a High-Performing Organisation?

Whether you are launching a new venture, scaling your workforce, or undergoing digital transformation, Coretel is your trusted partner in building a resilient team.